Travel Mug, 10 oz

Non-Engraved Items:

• 30-Day Return Policy: If your item is not personalized with engraving, you are eligible to return it within 30 days of the delivery date. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Refund Process: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
• Return Shipping: Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or an error on our part.

Engraved Items:

• No Returns on Engraved Items: Please note that any item that has been personalized with engraving is not eligible for a return due to the customization. We encourage you to review your engraving details carefully before submitting your order.
• Quality Guarantee: While engraved items cannot be returned, we stand by the quality of our products. If there is a defect in the material or workmanship of your engraved item, please contact us immediately for assistance.

Enhance your item with our custom engraving service, creating a truly unique and personal accessory that stands out. Perfect for gifting or adding a personal touch to your own collection, our precision engraving will elevate the elegance of this already sophisticated piece.

How to Order Custom Engraving:

• Provide Engraving Details: In the designated text field, enter the text you wish to have engraved. This could be a name, initials, a date, or a short message. Please double-check your spelling and formatting, as we will engrave the text exactly as provided.
• Choose Your Font: Select from our range of font options to best suit your style and the nature of your custom message. 
• Review and Confirm: After entering your engraving details and selecting your font, review your choices carefully. Once you confirm and place your order, we will begin the custom engraving process.

Important Information About Custom Engraving:

• Engraving Time: Please allow additional 3-5 days processing time for orders with custom engraving.
• No Returns on Engraved Items: Please note that engraved products are not eligible for returns due to the personalized nature of the product. Ensure all engraving instructions are correct before finalizing your order.
• Engraving Space Limitation: The available space for engraving is limited, so please be mindful of the length of your message. The maximum number of characters will be specified in the engraving details section.

Wash thoroughly before first use. Lid is top rack diswasher safe. It is recommended to hand wash the mug body to maintain the color of the mug.